12 Best Freshdesk Alternatives in 2026
Not sure about Freshdesk? Here are the top alternatives, compared side-by-side with real pricing and features.
Comparing against
Freshdesk
AI customer support software
From $15/mo★ 4.4
#1
AI chatbot for customer service
Higher ratedFree plan$29/mo
#2
AI agent builder platform
Higher ratedFree plan$50/mo
#3
AI-powered customer experience
Higher rated$100/mo
#4
AI-first customer service platform
Higher rated$39/mo
#5
Custom AI chatbot builder
Higher ratedFree plan$19/mo
#6
Open-source AI chatbot platform
Cheaper than FreshdeskHigher ratedFree plan
#7
AI business messaging platform
Higher ratedFree plan$25/mo
#8
AI-powered help desk
Free plan$20/mo
#9
No-code chatbot builder
Free plan$45/mo
#10
No-code custom AI chatbot
Free plan$49/mo
#11
Conversational AI for revenue
$50/mo
#12
AI-powered customer service suite
$19/mo